Privacy Policy

Royal Horizon Limited ("Royal Horizon", "we", "us") respects your privacy. This policy explains what information we collect through this website, why we collect it, and how it is handled.

Information we collect

When you use this website, we may collect:

• Quotation requests: your name or organisation, email address, phone number, business division of interest, and the requirements you describe, submitted through our "Request a Quotation" form.
• Usage data: aggregate, anonymised analytics about how visitors use this site (pages viewed, general location by country, device type). We use privacy-friendly analytics that does not use tracking cookies or build individual visitor profiles.

How we use your information

• To prepare and send you the quotation you requested.
• To contact you about your enquiry, by email, phone, or WhatsApp.
• To understand how our website is used, so we can improve it.
• To meet legal, regulatory, or contractual obligations.

We do not sell your personal information to third parties.

How we store and protect your information

Quotation request details are stored securely in our business systems and are accessible only to authorised Royal Horizon staff who need them to process your request. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

Sharing your information

We do not share your personal information with third parties except:

• Service providers who help us operate our business systems and communications (e.g. email delivery), bound by confidentiality obligations.
• Where required by law or to protect our legal rights.

Your rights

You can ask us what information we hold about you, request a correction, or ask us to delete it, by contacting us using the details below.

Contact us

For any questions about this policy or your information, contact us at royalhorizonmw@gmail.com or +265 880 273 292.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.